The Association of Mobile Money and Bank Agents in Nigeria (AMMBAN) is spearheading the excess bank charges recovery initiative on behalf of agents and merchants, in partnership with BABNOL IDEAL CONSULT.
This portal represents the core operational platform for intake, verification, recovery tracking, and case management enabling seamless consent submission across devices and providing a centralized dashboard for efficient monitoring and management of recovery activities.
BABNOL IDEAL CONSULT's Site
Built for mobile-first field collection and structured recovery operations.
Agents submit the recovery form with verified account details and signature.
Internal users move records through pending, ongoing, paused, completed, and settled stages.
The platform is already aligned for future account provisioning and wider internal access controls.
Apply for Recovery and Give Consent
Agents can register for recovery and submit their consent form quickly on any device with the required details and signature.
Recover
Each case moves into a structured recovery workflow so the consultant can track progress, follow up, and manage resolution clearly.
Refund
Recovered excess charges can then move toward refund settlement, giving agents a clearer end-to-end recovery outcome.
Watch how to complete your recovery submission correctly
Share this with agents before they start the consent form.
The excess charges recovery initiative led by AMMBAN, on behalf of agents and merchants, in partnership with BABNOL Ideal Consulting, operates in full compliance with the following:
